Adopting a modern API-centric TMS is a significant step forward, but we understand that change isn’t always easy. At TrueTMS, we don’t just provide software—we provide a structured, hands-on approach to implementation that ensures your team feels supported every step of the way. We know the concerns that come with change, and we’ve built our process to eliminate roadblocks, reduce stress, and set you up for success from day one.
Below, we break down the key challenges businesses face when implementing a new TMS and how TrueTMS helps navigate them.
1. Addressing Resistance to Change
Change is difficult, and many employees may be hesitant to move away from familiar systems, even if those systems are outdated.
How We Help:
- Early Engagement: We involve key stakeholders from the start, ensuring their concerns are heard and their input is valued.
- Clear Communication: Our team works closely with yours to explain not just how TrueTMS works, but why it will make day-to-day operations easier and more efficient.
- Building Confidence: Through hands-on demos and real-world examples, we show your team how the new system benefits them directly.
2. Keeping Your Operations Running Smoothly
A major concern with implementing a new system is the potential for disruptions. No business can afford downtime.
How We Help:
- Phased Rollout: We implement the system in stages, allowing your team to adjust gradually.
- Parallel Operation: We ensure the old and new systems can run side by side during the transition, minimizing risk.
- Comprehensive Training: Our hands-on training sessions give employees the tools and confidence they need to transition smoothly.
3. Ensuring a Seamless Integration with Existing Systems
You rely on multiple systems to keep your business running. A new TMS needs to work with them, not against them.
How We Help:
- Flexible API-Based Design: TrueTMS is built for easy integration with dispatch, accounting, and fleet management tools.
- Dedicated Integration Support: Our team collaborates with yours to configure integrations that fit your workflows.
- Pre-Implementation Planning: We assess your current tech stack and map out a plan to connect systems efficiently.
4. Managing Cost Concerns
A new TMS is an investment, and we understand that financial considerations can slow down decision-making.
How We Help:
- Clear ROI Demonstration: We highlight the long-term financial benefits of improved efficiency, fewer manual errors, and optimized operations.
- Flexible Pricing: TrueTMS offers scalable pricing options to fit your business’s needs.
- Transition Assistance: We provide support such as contract buyouts and migration incentives to ease the financial burden.
5. Supporting Companies with Limited IT Resources
Not every company has a large IT team to manage complex system changes.
How We Help:
- Cloud-Based Simplicity: TrueTMS eliminates the need for on-premise infrastructure, reducing IT overhead.
- End-to-End Implementation Support: Our team handles the heavy lifting, from data migration to system setup.
- Ongoing Training & Assistance: We provide continuous training and support to ensure your team remains confident in using TrueTMS.
6. Encouraging Adoption and Innovation
A successful implementation isn’t just about installing new software—it’s about getting your team to embrace it.
How We Help:
- Internal Champions: We work with you to identify key users who can drive adoption and help guide their peers.
- Iterative Adjustments: Our process allows for user feedback, ensuring the system fits your team’s needs.
- Hands-On Walkthroughs: We provide live demonstrations to showcase the real-world impact of TrueTMS.
7. Prioritizing Security and Compliance
Security is a top priority for any business handling sensitive operational and customer data.
How We Help:
- Industry-Leading Security Measures: TrueTMS meets major regulatory and security standards to keep your data protected.
- Access Control & Encryption: We implement strict authentication protocols and encrypted data storage.
- Proven Reliability: Our platform is built on secure, modern frameworks that ensure compliance and reliability.
TrueTMS: Your Partner in a Smooth Transition
Change doesn’t have to be overwhelming. With TrueTMS, you have a team dedicated to making your transition as smooth and stress-free as possible. If you’re ready to take the next step but have concerns, let’s talk—we’re here to help you every step of the way.
