Bandy’s unified dispatch, tank monitoring, driver workflows, and billing in one system. The result is faster planning, better decisions, and a smoother day for everyone in the operation.
Overview
Bandy’s Inc. operates a fleet of nearly 50 drivers delivering fuel to approximately 400 c-store locations. As the business grew, so did the complexity of managing dispatch, tank monitoring, driver workflows, and billing.
Led by Cory Wilkinson, Senior Operations Manager, the team set out to simplify operations by moving away from spreadsheets and disconnected systems.
What followed was a complete operational transformation powered by TrueTMS, with TrueLiquid for fuel dispatch and MyTankInfo for tank monitoring.
The Challenge
Before implementation, Bandy’s operations were hindered by:
- Manual, spreadsheet-based dispatching
- Multiple siloed platforms for routing, tank monitoring, imaging, and order management
- Limited real-time visibility into tank levels within the dispatch workflow
- Time-consuming planning processes that took hours each day
- Delays in billing due to disconnected workflows
- Dispatcher fatigue from juggling multiple systems
MyTankInfo provided critical tank monitoring, but as a standalone tool, dispatchers still needed to search for each c-store in a separate system to access that data.
That extra step added time and friction to an already complex process.
The Solution: Total Operational Integration
Bandy’s did not just connect systems. They eliminated silos.
By bringing operations together within TrueTMS, and using TrueLiquid for dispatch alongside MyTankInfo and other integrated tools, they created a single, unified platform where:
- MyTankInfo ATG data is embedded directly into dispatch workflows and visible within the order entry screen for each c-store and its tanks
- Dispatchers no longer need to search in a separate system for tank information
- Orders, routing, and driver shifts are managed in one system
- Driver documentation and delivery completion happen simultaneously within the same workflow
- Billing is triggered immediately upon job completion
Everything needed to plan, execute, and complete a delivery now exists in one place.
The Role of MyTankInfo: From Data to Action
MyTankInfo continues to provide reliable, real-time tank data. The difference is how that data is now used.
Within TrueLiquid:
- Tank data is embedded directly into the dispatch and order entry process
- Dispatchers see tank levels for each c-store at the order level instantly, without searching
- Information is available at the exact moment decisions are being made
This removes interruptions in workflow and allows dispatchers to stay focused.
The result is a natural shift from reactive dispatching to more proactive, data-informed decision making, without adding complexity.
The Results
🚀 Dispatch Efficiency: Hours to Minutes
- Order entry, shift planning, and dispatching now completed in minutes instead of hours
- Centralized workflows eliminate redundant steps
🧠 Smarter, Faster Decisions with MyTankInfo
- Live tank data embedded directly into dispatch screens
- No more toggling between systems
- Improved delivery timing and route optimization
🔄 Complete Elimination of Operational Silos
- All previously disconnected tools now unified within TrueLiquid
- Streamlined workflows across dispatch, drivers, and back office
- Significant reduction in manual coordination and errors
📲 Driver Workflow Revolution
- Drivers complete deliveries and submit required documentation, including imaging, within the same workflow
- No separate paperwork processes
- Real-time communication of shifts and assignments via the Driver App
During parallel testing, drivers even called dispatch asking:
“Are we getting our shifts in the app again?”
That level of engagement showed how quickly the new workflow became part of their daily routine.
💰 Billing Speed: Days to Minutes
- Delivery completion instantly triggers downstream processes
- Billing can now begin within minutes instead of hours or days
- Faster invoicing improves cash flow and reduces administrative burden
😌 Reduced Dispatcher Fatigue
- Fewer systems and fewer manual steps
- Cleaner workflows and better visibility
- More time spent optimizing instead of reacting
Leadership Perspective
Cory Wilkinson
Senior Operations Manager, Bandy’s Inc.
“This wasn’t just a system upgrade. It changed how we operate. We went from spreadsheets and disconnected tools to a fully integrated workflow. With MyTankInfo embedded directly into TrueLiquid, our team has the visibility they need where it matters most. What used to take hours now takes minutes.”
Mike Buck
CEO/President, MyTankInfo
“MyTankInfo delivers reliable tank data. When that data is available directly within the dispatch workflow, it becomes even more valuable because it’s right there when decisions are being made.”
George Thellman
Director of Business Development & Strategic Relations, TrueTMS
“What Bandy’s achieved goes beyond integration. By bringing MyTankInfo and all other critical systems into a single workflow within TrueTMS, they’ve removed friction across dispatch, drivers, and billing. That’s how you turn efficiency gains into real business outcomes.”
Conclusion
Bandy’s did not just modernize their technology. They simplified how their entire operation works.
By combining:
- TrueTMS as the unified platform
- TrueLiquid for fuel dispatch
- MyTankInfo for real-time tank visibility
- Integrated driver workflows and billing automation
They achieved:
- Faster dispatching
- Smarter decision-making
- Real-time driver execution
- Immediate billing readiness
- A more efficient and scalable operation
All working together in one system.
No more silos. Just results.
